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Customer service
We are available from monday to friday to answer your questions.
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Contact us
Need to contact us ? Just send us an e-mail at support@bronoir.com
FAQ
What if the shoes don't fit?
If the shoes don't fit, you can send them back to us and we will either send you new ones or give you a refund.
Can I wear them with socks?
Yes, you can wear them with or without socks, depending on your current activities.
How can I clean them?
You can wash them in your washing machine without any problems.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Our winter models are 100% waterproof and our summer/autumn models are water-resistant.
Up to what temperature do they keep your feet warm?
The winter variants can keep your feet warm down to temperatures of -15 to -20°C, while the autumn versions are suitable for temperatures down to 5-10°C.
Any question?
You can contact us through our contact page or write an email to: support@bronoir.com ! We will be happy to assist you.
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